We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. With our No Hassle Return Policy and Satisfaction Guarantee, a refund back to the original form of payment will be issued after the product is returned.
To start a return, you can contact us at support (at) phyturskincare.com. If your return is accepted, we’ll send you a return instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support (at) phyturskincare.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on part of a gift pack or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.